Last updated: September 10, 2026
This Booking Policy applies to booking and reservation requests made through Sahel NightLife (SNL).
1. Booking requests
Submitting a request does not guarantee admission or a reservation. A booking becomes confirmed only after SNL or the assigned venue approves it and sends a confirmation.
2. Accurate guest details
The lead guest is responsible for providing accurate names, contact details and party information. Each personal QR is assigned to one guest and must not be transferred.
3. My SNL verification
Selected experiences may require My SNL identity verification before booking access or a personal QR becomes available. Raw verification images are handled privately and deleted after the review decision in accordance with the Privacy Policy.
4. Venue approval and entry
Venues retain final discretion over booking approval and entry. Guests must follow age restrictions, dress codes, arrival times, identification requirements and venue rules. A confirmed booking or valid QR does not override lawful venue-entry requirements.
5. Cancellations, changes and no-shows
Cancellation, modification, deposit and no-show terms may vary by event, venue or external provider. Any special terms shown during booking or in the confirmation message form part of the booking. Guests should contact SNL or the venue as early as possible when plans change.
6. Payments and refunds
Where payment is handled by a venue or external ticketing provider, that provider’s payment and refund terms apply. SNL will clearly identify external booking links where applicable.
7. Check-in
A personal QR may be scanned once by authorised door staff. The resulting check-in status and time are recorded to prevent duplicate entry and support venue operations.
8. Contact
Questions about a booking can be sent to info@sahelnightlife.com.